All Quotes Direct is bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs are designed to protect the confidentiality of information and the privacy of individuals by regulating the way personal information is collected, used, disclosed and managed. Personal information is, generally speaking, information or an opinion relating to an identified, or reasonably identifiable, individual.
This policy explains the types of personal information that we may collect and hold, how that information is used and with whom the information is shared. It also sets out how you can contact us if you have any queries or concerns about this information.
Why do we collect personal information?
We collect personal information about our Members and nominating organisations who are involved in All Quotes Direct, customers, suppliers, contractors and other contacts to understand and meet their needs, to conduct our activities and meet legal obligations.
When you visit our website, we may collect certain information for analysis purposes, including (2.1) how many times you visit our website, what pages you view, and how long you stay on our website.
Details about what kind of browser and other software you are using to visit our website and your IP address
What personal information do we collect?
If you choose to provide us your details using the 'Get a Quote' form, we will collect the information that you provide using that form. The types of personal information we may collect (4.1) include contact information (such as your name, address, email address, fax and telephone number), information about your employer, business or the organisation and any feedback that you provide to us about our products and services, our website, or other matters.
All Quotes Direct also collects statistical information about visitors to our website. Generally, this information cannot be used to identify particular individuals but in some circumstances it may include a visitor's internet protocol address, which could be linked to the individual.
All Quotes Direct may use and disclose your personal information to third parties such as our members, our professional advisers, our external service providers that provide services to us (such as market research), other website development organisations or for reasonably expected secondary purposes which are related to the purposes to which you have consented, and in other circumstances authorised by the Privacy Act.
All Quotes Direct may use and disclose your personal information for a range of purposes, including to:
provide you with our products or services that you have requested;
respond to your queries or feedback;
facilitate your participation in standards development in various capacities, including as a business member;
enable us and our Members to comply with All Quotes Directs functions and requirements;
let you know about developments in our procedures, products, services, activities and programs that might be useful to you;
We will only collect your personal information by lawful and fair means.
We may store the information that you provide us on servers hosted overseas when carrying out any of the uses described in this Policy.
If you choose to provide us with a review of our service or of the goods or services you receive from one of a supplier, we may store that review and post it to our website.
If you provide us with your name and e-mail address we will store your name and e-mail address and use it to send you occasional newsletter emails until such time as you inform us that you want to unsubscribe using the unsubscribe link at the end of every newsletter email.
We may monitor the content of any e-mail you send to us for troubleshooting or maintenance purposes, or if we suspect any form of e-mail abuse. We will preserve the content of any e-mail you send to us if we believe we have the legal requirement to do so.
Except as specified above, we will not, without your permission, sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose that is not incidental to your use of our website. To avoid doubt, we will never use your personal information for any purpose not listed in this Policy, or that a reasonable person in your position would not expect.
In certain circumstances, we may aggregate the personal information that we store for the purposes of analysis, but, if we do, we will ensure that the information is made anonymous first.
We may also disclose your personal information if it is required or authorised by law, where disclosure is necessary to prevent a threat to life, health or safety, or where we are otherwise permitted by the Privacy Act. We do not sell or license your personal information to third parties.
We will keep all of your personal information confidential to the best of our ability while it is in our possession. However, we cannot and do not guarantee the security of your personal information as it is passing over the Internet.
You are entitled to have access to any of the personal information that you have previously supplied to us and that is in our possession, and you are entitled to change or delete such information except where we are required by law to retain it.
All Quotes Direct will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. The ways we do this include:
requiring any third party providers to have acceptable security measures to keep personal information secure; and
putting in place physical, electronic, and procedural safeguards in line with industry standards.
If we no longer require your personal information and are not legally required to retain it, All Quotes Direct will take reasonable steps to destroy or permanently de-identify the personal information.
Links from our website to other websites
Our website may contain links to third party websites. We do not operate these websites and therefore are not responsible for the collection or handling of personal information by the operators of these websites.
Accessing the information we hold about you
Under the APPs, you may be able to obtain a copy of the personal information that we hold about you. The APPs provide some exceptions to your rights in this regard. To make a request to access this information, please contact us in writing. We will require you to verify your identity and specify what information you require. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.
Updating your personal information
We endeavour to ensure that the personal information we hold about you is accurate, complete and up-to-date. Please contact All Quotes Direct at the contact email address firstname.lastname@example.org if you believe that the information we hold about you requires correction or is out-of-date.